THE SAFETY OF ALL

GUESTS & STAFF

IS OUR TOP PRIORITY

below is a comprehensive list of steps we are actively taking to help prevent the spread of COVID-19

our commitment

We know that you cannot wait to visit the Surf Club after a tough few months at home. And we are even more anxious to welcome you back! That is why we want you to know all of the ways we will be doing our part this Summer to keep all guests & staff safe and healthy.

Please use the drop-down lists to the right of this text to see what we are doing, as well as what you can do while you’re here to assist us in ensuring a fun and safe experience for all.

  • Staying home when feeling unwell
  • Temperature & Symptom check before entering establishment
  • Hand-washing and sanitizing regularly throughout workday
  • Utilize masks and face coverings in common areas and when assisting guests where social distancing is hard to maintain
  • Follow all State and CDC guidelines for environmental cleaning of common areas, high-touch areas and guest rooms
  • Masks and/or face coverings are required in accordance with State of Delaware guidelines when enjoying guest common areas such as; the outdoor pool, outdoor patio area, guest ice/laundry, stairwells and hallways
  • Following social distancing guidelines when swimming in outdoor pool area
  • At all times, individuals who are not part of the same household should maximize physical distance from others and remain six (6) feet apart.

To further ensure safety for all guests and staff, we have made the following adjustments to property amenities:

  • Indoor common areas have been closed for guest use (indoor guest lounge)
  • All kitchenware has been removed from the guest rooms, however, disposable items are available upon request
  • Cookware has also been removed, however, we welcome all guests to bring these items with them. Please note, cookware must be ‘induction compatible’
  • Microwaves, toasters and K-Cup coffee makers will remain available in each guest room
  • Lobby coffee maker and popcorn machine will not be available
  • The outdoor pool will be operating at a limited capacity of 10 persons in accordance with Delaware Health and Social Services Community Pool guidelines
  • Guest rooms will be thoroughly cleaned and disinfected prior to guest arrival, as well as upon guest departure
  • Stay-over service will be demonstrated by use of our new “Leave at Your Door” policy. Please call the front desk to advise of any additional items you need
  • We will provide plastic bags for guests to use to collect towels, linens and trash for pick-up. Once items are bagged they may be placed outside your door during housekeeping operating hours (9am – 3pm, daily)

Choose your preferred check-in procedure & let us know prior to your arrival:

OPTION A:
Step 1: Call the front office (day of reservation) with your estimated time of arrival. Front office will confirm form of payment and provide the pass code to our outdoor lock box

Step 2: Arrive and locate the outdoor lock box, enter the pass code & retrieve envelope marked with your last name. Your keys, parking pass and registration form will be inside

Step 3: Park and get settled in your room, then complete your registration form and return envelope to lock box

OPTION B:
Step 1: Arrive and find a place to park either under the hotel or the Surf Club Beach House (14 Read Ave)

Step 2: Enter the front office (one person/family at a time, masks required), complete your registration, receive keys and parking pass

Step 3: Unload your luggage, find your room, get settled and enjoy!

FREQUENTLY ASKED QUESTIONS

WE ARE HERE TO ANSWER ANY QUESTIONS YOU MAY HAVE. BELOW ARE ANSWERS SOME OF THE MOST COMMON INQUIRIES

On Tuesday, May 26th, 2020, Governor John Carney (DE) announced that the State of Delaware will lift the ban on short-term rental units and the mandatory 14-day quarantine for out-of-state travelers beginning Monday, June 1st, 2020 as part of the rolling reopening of Delaware’s economy.

Your favorite local eateries have been and are open for take-out and delivery. Some restaurants have started to announce they are taking reservations for limited seating dining beginning Monday, June 1st. All restaurants will be following these State and CDC guidelines for seated dining

Click Here to Download a List of Restaurants

 

The beaches in Dewey and Rehoboth are open for full use with the following guidelines:

  • Practice social distancing. Stay 6 feet apart.
  • Wear a face covering in public places.
  • Wash or sanitize your hands frequently.
  • Stay home if you’re sick.

Click Here to view the official outline on beach use from the State of Delaware

For any cookware to be induction compatible it must have a magnetic material built into it. Cast iron is a magnetic material, so it is good cookware for an induction cook top. Stainless steel cookware is popular cookware as it dishwasher friendly, looks beautiful over time and is much lighter than cast iron.

Induction compatible cookware is easily found at local department stores and online. Below are a few links to help you in your search:

RESOURCES

BELOW IS A LIST OF DOCUMENTS AND GUIDANCE FROM THE STATE OF DELAWARE, DHSS AND AHLA THAT WE WILL BE FOLLOWING MOVING FORWARD

WE ARE PROUD TO DISPLAY THE STATE OF DELAWARE CUSTOMER PROTECTION STANDARD BADGE

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